FAQs

I have really sensitive skin – what products can I use?
In terms of “irritants”, many things both natural and synthetic can be – we all have our individual fingerprint of what our bodies can and can’t tolerate. Lavender essential oil, for example, is a known irritant to those with extreme sensitivities, however this doesn’t automatically black list it and make unsafe/non-organic or toxic. To be clear, none of our products are independently tested or classed as hypoallergenic nor being sold as “allergy free”. To do this we would not be able to produce a synthetic free product, which has always been my aim.

Your products use essential oils – could I be allergic?
Over the last few years we have seen a rise of customers with allergies to various essential oils or, more specifically, the naturally occuring allergens in essential oils – Limonene and Linalool being some key offenders.

Whilst allergens are occur naturally in the plant essential oils, they are still ‘actives’ and as their name suggests, can cause irritations or allergies in some circumstances.
There are also some skin conditions that cannot tolerate any kind of essential oil, either temporarily or permanently, which makes life very difficult if you want the smells!

For such intolerances we have created unperfumed versions of our best selling bars in the Artisan Handmade bar range (Goatsmilk and Jojoba, Extra Virgin Olive Oil, Cotswold Honey), the Everyday Range (Unperfumed Sensitive Bar) and an unperfumed Liquid Hand Soap too.

What is the difference between “Natural” and Organic?
‘Natural’ is such a misused and misleading word in the beauty industry – for cosmetics and toiletries to be considered a “natural beauty product” it may contain as little as 1% naturally grown ingredients, and may or may not contain organically grown ingredients. We personally choose to follow the Soil Association guidelines and adhere to them.

Organic: developing naturally: occurring or developing gradually and naturally, without being forced or contrived.

This is one definition of organic. The % of organic materials in each product we clearly state on each label. We believe this is a far better indicator than simply stating it is natural which doesn’t really mean very much.

We have invested in chemists and extensive research on every single product. We are very transparent on our site and list every single ingredient here and on our packaging as well.

We are very proud that all of our ingredients are organic, safe and considered “natural” under the conditions mentioned above and we stand by everything we have said regarding the safety of our products.