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“You little legend thank you so much for the extra effort of putting another Travellers 5-in-1 bar in the post to me out here. I honestly think I'll be using it for years to come and was actually singing it's praises to a table of people last night on Keswick Island. They asked me how I managed to carry everything around that I need in such a small bag.... And you're part of the answer (plus years of Africa packing!)”
Ben Southall (winner of The Best Job in the World and current Island Caretaker on Hamilton Island, Australia.
“a huge thank you for getting our order to us so quickly - you saved the day!”
Lynn and Barry Seddon
“The soap arrived very promptly and I’m delighted. I’ve only used the dog
shampoo so far and it is perfect. It arrived a day after my puppy spent 24
hours in hospital… so was very smelly. I bathed him that evening and it seemed to perk him up loads! We met a man on our walk that evening who couldn't stop stroking him because he was so soft! The dog soap is just so right on many levels - no nasty ingredients (which is the option I go for when buying my own shampoo); so easy to use - no need to open and manipulate bottles with one hand; and it does a great job. I can't wait to try the Little Traveller Bar myself. Thank you so much, I am delighted to have found you….”
“My little girl Tess (a twelve year old JRT cross) was very keen to try her new 'present' so she had a bath today. I love this product - it lathered well, smelt nice and rinsed off really easily. I thought it very good value - the bar is a decent size and will last a long time. This is the first time I have purchased from Little Soap - I am impressed…and I feel sure I will be buying from you again in the future!”
"We are the only sales outlet in the same village as The Little Soap Company. While it has always been our policy to promote local industry, it has been our pleasure to stock and sell Little Soap's excellent products virtually since inception. The additive free soaps are extremely popular with both locals and tourists alike and we have several customers that make the trip here specially in order to get their fix of Little Soap"
Alan and Trish Duffey, Bretforton Londis and Post Office
“Thanks so much for the soaps…and for your sparkling service - as always!”
Yinka Fedden, After the Spa
“Thanks for sending through the order so quickly – great service. I have been very lazy in writing you a proper thank you, which is fully deserved. I’m hooked! Your rose and geranium soap is truly fabulous! This is soap as it used to be – it lathers well, is very gentle on the skin and really does makes my skin feel soft - which is quite a feat after riding or gardening. The realisation that we had nearly finished the last bar caused a mild panic in the household and even Phil (not noted for his powers of observation) asked where it came from as we needed more! Well done – a great product!”
“My second parcel of sweet smelling soap arrived today. Thank you – I look forward to having the softest skin in Hanley...! Of course, I will tell everybody where they need to go if they want to ‘look & feel’ as good as I…!.”
“Thanks for the prompt reply. I will try out the product and I am already blown away by the other products you have and your customer online service…”
“I just wanted to email (have been meaning to for a while) to tell you that your soap is THE nicest soap I've EVER used :) and I do treat myself to some posh ones! Really, it is super lovely…”
I've been meaning to get in touch for some time since our soap making course with you but life has been rather hectic! I've got soap curing everywhere. Probably about 12 batches in, and so far so good…having fun adding scrubby bits and playing with oils. It's one of the best things I've done so thank you so much for everything; we both had a lovely girls away day and have been having a great time playing ever since..”
“Just wanted to say thanks for a great day on Friday. I thought the course content was brill, and I feel happy to experiment with some recipes”.
Julie Lyons, Nellies Patch Soaps and Wild Flowers.
“Tried the Dog soap on 2 of my lot and it was a great success. The fluffy dog's coat settled down a bit. The oil must help. Murdoch was a bit fluffy after but his coat settled also. It was easy to use and my hands benefited as well! They are usually dry and red after bathing 3 dogs in their show shampoo. I have recommended it to friends and I think it will be excellent when we are away caravanning as the boys have legs and undercarriages washed each evening. (long hair and dangly bits get whiffy if not washed!) No bottles to spill on the grass AND great for their skin”.
Kathryn Griffin www.shropshirectm.co.uk
“My soaps arrived and the whole experience has been superb, thank you ! They smell divine, but you knew that already ! I met you at a WiRE selling event at Keele and was tempted to explore your website and buy - I really loved the personal nature of your messages and packaging and will definitely buy more. The very best of luck with the Waitrose launches - I will keep an eye on your website for progress updates!”
“I got in touch with you in the middle of last year and thought I would let you know that I am now up and running. Your advice was invaluable to keep me going and work at it. I have done 3 craft fairs and now have a couple of wholesale orders from my very minimal, but work in progress website. From one of the craft fairs I have also made contact with the programme lead for my local complimentary therapy course who has asked me to teach on their programme. All really good and despite not being my exit ticket from [the real job!], I'm well on my way to reducing my hours!”
Suzanne Easton Suzanne Hear’am Skearam Soap Company
“I live near Boston, Mass. in the US and my son recently organized a subscription to Woman and Home to keep in touch with England. This afternoon I was happily reading my first magazine of the year and came to the section on Community Matters. I nearly fell off my chair when I read… that you run your soapmaking business in Bretforton [where I grew up]. I will certainly be on the look out for your soaps when I come to the Vale in September!”
“I was very excited to receive my soap order today, it all arrived fragrant and pristine. The gardeners soap is ideal for including in our Big Green Room client gift, which we will present at the end of each project!”
Joyce Bullock, Insight Design Consultancy
“Lovely to meet you yesterday. You have a great product and the marketing of the product is very impressive. I think you will be very successful, and like many successful businesses - it all comes down to the person behind the product that is the key ingredient, and you are most impressive too…!”
Graville Orange, Rotary.
“How very kind of you to make all this happen for Danny and go out all to get his Traveller Bar over to him for his gap year. You know a 'large' company wouldn't have this sort of customer service nor for that matter, customer access, or dedication. Personally I think the proposed new name 'Little Soap Company' is perfect - even preferable. However big you get, and however busy, you don't seem to forget the values, long since forgotten by the big boys, and I'm very much on the receiving end of these rare values this afternoon. So you just go for it and have a name that espouses these values. I've placed the order online and will be back soon for some more things…”
“Thanks so much for being perfect hostess and soap-making maestro! The kids loved it, Gareth Hughes [the headmaster] loved it and the photographer loved it”
Rod Trow, The Grange, Royal Grammar School Worcester
“Your Little Soap presentation was interesting, entertaining and thought provoking. There were business messages in all the aspects that you covered from getting your four books published and promoting mind body spirit topics, to your feather allergic gun dog (ie don't make assumptions!) to starting up a new business from scratch, succeeding and then having to rebrand within two years! It was all delivered in a charming self depreciating way which belied your obvious talent. A good example of "people buy people first"”.
John Down, BING
“Thank you for the very prompt delivery of my recent order - I loved the packaging! I would also like to say that I have never enjoyed reading an invoice so much - I loved the hand written comments and the invoice itself was easy to read through. It was refreshing to be treated as an 'individual'!"
Mrs B. Lewis
“I just wanted to say a big thank you for both the very quick delivery and the gorgeousness of the soaps that arrived today. I've been avoiding soap for ages (using shower gel etc instead, rather than not washing!!) as I don't like all the chemicals and other nasties that usually go in them - so I am very much looking forward to getting stuck into these ones which don't have any of that. My only problem is I liked the look of them all, so bought four different ones... and don't know which to use first! I'm thinking it will be the lavender, I could smell that before I even opened the door to the postman -and I'm sure just the smell did him the world of good as he's usually quite grumpy but he had a smile on his face today!”