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Little Soap School Terms & Conditions

Little Soap School Course Terms & Conditions

Please read the following terms and conditions carefully before booking a workshop day. We reserve the right to amend these terms and conditions at any time and in some cases, amendments may have retrospective effect.

Little Soap School Limited (“Little Soap School”), Registered in England Registered Company Number 4539307

Little Soap School Workshop Day Booking:

How to book

To book a day course at our Workshop please check out our available dates on Eventbrite. Simply search ‘Soap Making Workshops’ in ‘Broadway’.

Please book and pay for your workshop on Eventbrite. A date is not secured until full payment has been received.

If you have any questions before or after you make a workshop booking or if you have a problem booking, please email workshop@littlesoapcompany.co.uk

All bookings are bound by these terms and conditions whether made online or over the phone. By making a booking you are bound by the terms and conditions.

Booking for other people

You can book workshops for yourself or for other people. If booking for someone else, please ensure you tell us of the name and email address of the person who will be attending. In default of this, all information will be sent to you rather than the attendee.

We do not allow children under 16 to attend the workshop alone. A child under 16 can attend with an adult accompanying them who would also have to purchase a place on the workshop.

Gift vouchers

Little Soap School sells Gift Vouchers which can be redeemed against the price of a one on one Little Workshop Day.

The Vouchers cannot be exchanged for money, so you need to use the full value of your voucher when purchasing.

Vouchers are valid for 6 months from the date of purchase.

If you wish for the voucher to be posted to the recipient, it is your responsibility to inform us of the recipient’s full name and address at the time of purchasing the voucher.

A Voucher recipient can only make a purchase over the phone or email.

The copy and design of the gift vouchers belong to Little Soap School and any attempt to copy the gift voucher or the text there to create a gift voucher which is substantially the same will be treated as theft of copyright and action will be taken accordingly.

Joining details

Full details about the workshops, its location and any other information you may need will be sent to you by email once you have booked and paid for your workshop.

Workshop Content

Little Soap School reserves the right to change the workshop content at any time.
All information given in workshops is based on our opinion only and should not be taken as advice in any sense at all. Our opinion is nothing more than an opinion.
Techniques and Designs learnt in the workshop.

You will be taught different designs and techniques during a Little Soap Workshop. All these designs and the methods for making the recipes and flavours and concoctions that you are taught belong to Little Soap School. By purchasing a workshop place, you are free to copy all of these designs for the purpose of your own soap making.

If you run or intend to run soap making classes or workshops, you must not use the designs you learn in our workshops to advertise or run a class/workshop which is substantially the same. It is our intention to teach you basic skills. If you run classes/workshops or intend to run classes/workshops in the future, you may not use our course pack, recipes, workshop format, structures, photographs, teaching techniques, pre-workshop information, notes, wording from the Little Soap Company and/or Little Soap School emails or website for your own classes/workshops or the promotion of your own classes/workshops.

You are also prohibited from copying the Workshop Pack (in whole or in part) for distribution in your own classes or workshops.

To the extent not already covered and purely as a belt and braces measure, ALL content on Little Soap Company website, Facebook page, Instagram, Twitter. Pinterest, LinkedIn and Flickr account is the intellectual property of Little Soap Company Ltd. As stated, the above terms and conditions mean that should you book a workshop you agree to be bound by these terms. A link to these terms and conditions has been provided on pages which describe the workshop and course content and terms relevant to the booking (such as price and location). These terms and conditions are accessible at all times.

Cancellations, moving places and refunds

Once a workshop has been booked and paid for, we are unable to offer any refunds for any reason if you are unable to attend. If you can find someone else to attend in your place, please let us know their full name and email address so we can forward the workshop details to them.

Due to the popularity of workshops, we cannot move your place on a workshop to another date after you have booked so please ensure you can attend that date.

Little Soap School strongly advise that students arrange insurance to cover. You can obtain this via Eventbrite when booking your Workshop or via Cancelsure.

Unforeseen events which may prevent a student from attending a workshop and seek to cover any costs paid or any travel and accommodation costs that have been incurred. Students are advised to contact Cancelsure on 01666 841353 or visit their website at www.cancelsure-insurance.co.uk. Cancelsure specialises in insurance covering the cancellation of courses by students. Insurance is particularly important during the winter months when the likelihood of unfavourable weather and associated travel disruption is higher.

In exceptional circumstances and purely at our sole discretion, we may agree to move your workshop to another date but as this will involve significant administration if we agree to move a workshop place, a £100 admin fee will be charged. Moving a workshop place is not always possible so please don’t assume this will be the case if you contact us to change a workshop date. There is no automatic right to move a workshop place if you contact us about this.

In the unlikely event that we have to cancel a workshop, we will offer an alternative date(s) to you and if no alternative date is made available by us, we will provide you with a full refund of the cost of your workshop only. By purchasing a workshop, you accept that our liability is limited to the cost of the workshop place and you cannot make a claim for costs of other arrangements you may have made in order to attend a workshop whatever they may be. For the avoidance of doubt, this includes costs of transportation, accommodation or anything else.

In the event a workshop is cancelled by us due to bad weather such as snow, we will use best endeavours to reschedule your workshop place to another date and/or offer you a voucher so you can rebook for a date of your choice in the future.

Your Legal Right to Cancel (Cooling Off Period)

If you are a consumer in the European Union, you have a legal right to a “cooling off” period within which you can cancel for any reason.  This period begins once your booking is accepted and we have sent you an Order Confirmation, i.e. when the Contract between us is formed.  The period ends at the end of 14 calendar days after that date.

If you wish to exercise your right to cancel, you must inform us of your decision within the cooling off period.  You may do so in any way you wish.  Cancellation by email or by post is effective from the date on which you send us your message.  Please note that the cooling off period lasts for whole calendar days.  If, for example, you send Us an email or letter by 23:59 on the final day of the cooling off period, your cancellation will be valid and accepted.  If you would prefer to contact us directly to cancel, please use the following details:

Telephone01386 853025

Email: workshop@littlesoapcompany.co.uk

Post: Little Soap School Limited, 99 Upper High Street, Broadway, Worcestershire, WR12 7AL

If you have booked to attend the workshop within the 14 calendar day cooling off period, you will lose your right to cancel upon your request to book.

If you cancel after the workshop has begun, but is not yet complete, you will still be required to pay in full.

Refunds, where applicable, will be issued no later than 14 calendar days after you inform us that you wish to cancel.  Refunds will be made using the same payment method you used when booked the course.

Late arrivals

If you arrive late for your workshop we will still finish the workshop at the planned time. In such circumstances, we cannot move your place to an alternative date so please ensure you leave plenty of time when planning your journey.

Privacy policy

All personal details supplied by you to us are kept confidential. For example, we do not disclose personal addresses, phone numbers or emails to third parties except Little Soap Company Limited. Financial records of our customers are not held. We do not mention the name of former students (natural persons) on our website page unless otherwise agreed but we expressly reserve the right to mention on our website the company name and/or trading names and/or publicly accessible names of former students’ businesses which are already in the public domain for marketing purposes or other reasons.

We are entitled to use certain information for our own marketing purposes.

We reserve the right to amend these terms and conditions at any time.

Governing Law and Jurisdiction

All bookings are subject to the laws and jurisdiction of England and Wales.

General Terms

Force Majeure

Little Soap School shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms and conditions that is caused by events outside our reasonable control (“Force Majeure Event”).
A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond our reasonable control and includes, in particular (but without limitation), the following:
(i) extreme weather conditions preventing a workshop taking place for any reason including, but not limited to snow, rain, storm, fire or floods or any natural disaster whatever;
(ii) impossibility or difficulties with the use of any relevant means of public or private transport for any reason;
(iii) impossibility or difficulties with the use of public or private telecommunications networks;
(iv) inability to receive materials necessary for worships, weddings or events due to a third party supplier failure which was beyond our control;
(v) civil unrest, riots, strikes, transport delays and anything connected with such events.
Our obligations under these terms and conditions are suspended for the period that the Force Majeure Event continues, and we will have an extension of time to perform these obligations for the duration of that period.
In the case of any workshops, we will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which our obligations under these terms and conditions can be performed despite the Force Majeure Event. Where possible, we will reschedule the workshop to a different date or offer a workshop voucher for use at a future date (not beyond 6 months from the issue of the voucher) to attend a workshop. No refund will be provided unless agreed otherwise in writing. However, we do not guarantee that we can reschedule a workshop so each case will be treated on an individual basis.
In the case of weddings and other events, should a Force Majeure Event prevent the making or delivery of soaps, we will use reasonable endeavours to find an alternative solution including delivery on a different date. No refund can be provided if the Force Majeure Event occurs 14 days or less before the wedding or other event.


Once payment is received, a contract will be non-cancellable by the customer, subject to the cooling off period. Ordering mistakes by customers with regard to workshop dates will not constitute grounds of cancellation. Notwithstanding the above, acceptance of cancellation by us in exceptional circumstances and any refund or part refund will be solely at our discretion.

To the maximum extent permissible in law, we exclude all liability to any loss or consequential loss however incurred by the Customer, arising from any or omission or failure by Little Soap School in connection with the contract.

In any event, the maximum liability of the proprietor of Little Soap School will be not more that the purchase price of the products or services under the contract, should the contract be cancelled for any reason.

Little Soap School Ltd, registered in England Registered Company Number 4539307.